Frequently Asked Questions
Everything you need to know about our natural wellness and style essentials.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your products cruelty-free and ethically sourced?
Yes, all our natural oils and wellness accessories are 100% cruelty-free. We partner with sustainable suppliers to ensure ethical harvesting and production methods.
What is your return policy for wellness products?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original packaging for a full refund or exchange.
Can I track my package after it has shipped?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer wholesale opportunities for boutiques?
Yes, we have a dedicated wholesale program for retail partners. Please contact our support team via the 'Wholesale' link in our footer for more information on pricing and minimums.